Bosch Platforms We Service (All Appliance Types)

Dishwashers (300/500/800/Benchmark) — We address leaks (E15), drain faults (E18/E24/E23/E25 families), heat/Zeolite drying issues, control and door-latch problems. NYC tip: bins pushed against the toe-kick and sealed air gaps create repeat drainage errors. Our test flow covers water supply, circulation, heater/NTC performance, drain path, and base-pan moisture detection. We carry OEM pumps, valves, latches, heater assemblies, and door parts for common models.

Washers (compact 24″ 300/500/800, Axxis/Nexxt legacy) — We diagnose fill/level logic (E17/E29), drain pump/filter issues (E18), door lock faults (E16), motor/tacho and inverter problems (E21/F31), and heater/NTC performance (E19/E20 families). NYC tip: sealed standpipes and over-suds from non-HE detergent trigger repeat faults. We meter flow, level sensor curves, pump current, tacho stability, suspension wear, and spin balance.

Dryers (ventless: WTG condenser, WTW heat-pump) — We deal with long dry times, “tank full” alerts, condensate pump faults (E24/E25), heating anomalies (E06/E09), and sensor/plausibility issues (E08/E28). NYC tip: front intake starvation and lint mats on the heat-exchanger face are the #1 cause of slow cycles. Our diagnostic includes airflow/back-pressure, temperature-rise logging, condensate flow, pump current, and moisture-sensor behavior.

Ranges (gas, electric, dual-fuel) — Gas tops: endless clicking, no-ignite, weak/unstable flames, all-burners-dead spark issues. Ovens: slow preheat/no heat, inaccurate temperature, stuck door lock after clean, relay/element faults. We test igniter current and valve timing (gas), element resistance and relay outputs (electric), sensor curves, cooling airflow, and door-seal compression.

Wall Ovens (single/double/Benchmark/Speed) — We resolve E1xx sensor faults, E2xx heating/relay issues, E3xx door-lock faults, and UI/communication errors. Our procedure validates preheat rate, element continuity, sensor vs. calibrated probe, fan torque, and lock feedback before any calibration offset is set.

Cooktops (gas NGM / radiant NET/NEF / induction NIT/NITP/Benchmark) — Gas: cap alignment, electrode gap, spark module, switch chain, regulator orientation (NG/LP), chassis ground. Radiant: surface element & limiter behavior, infinite switch/power board outputs, glass-to-element contact. Induction: pan recognition, coil continuity, IGBT output under load, thermistors, cooling fan RPM, and 240V supply integrity. NYC tip: packed drawers/toe-kicks create thermal limiting and random shutdowns.

Refrigeration (built-in/bottom-freezer/french door/column) — We handle cooling loss, evaporator ice-ups, drain pan overflows, fans, dampers, icemaker valves, door seals, and control/thermistor drift. NYC tip: crowded, flush-fit cabinetry demands proper condenser airflow; we clean, test pressures/temps, verify defrost strategy, and restore drainage to prevent recurrences.

Microwave & Speed Ovens — Door switches, magnetron/inverter, over-temp, turntable, UI boards, and probe jacks. We follow safety protocols for high-voltage testing and use OEM enclosures and fasteners for RF integrity.

Range Hoods — Fan motors, control panels, lighting circuits, speed control, and ventilation path blockages. We match OEM filters and verify effective capture after repair.

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What to Expect: Our Diagnostic Flow (Bosch-Specific, No Guesswork)

1. Intake & replication. We confirm symptoms, review your notes, and replicate safely. Photos of the error code and rating label help us arrive prepared.
2. Electrical & supply baseline. We check line voltage (both legs on 240V), neutral/ground integrity, and gas regulator orientation/pressure for NG vs. LP.
3. Live measurements.
   • Dishwasher: fill rate, circulation pressure, heat/NTC response, drain current, base-pan moisture.
   • Washer: inlet flow, pressure sensor curve, pump current, drum drive/tacho, heater insulation.
   • Dryer: intake airflow/back-pressure, temperature-rise curve, condensate flow, pump current, humidity-sensor sanity with known wet/dry load.
   • Range/Oven: preheat rate and temperature curve, igniter current & valve timing (gas), element resistance & relay outputs (electric), lock feedback and fan torque.
   • Cooktop: gas—electrode gap/module output/switch chain/ground; induction—coil/NTC/IGBT under a controlled load; radiant—element resistance/limiter behavior.
   • Refrigeration: evap fan speed, thermistor readings vs ambient, defrost heater and control logic, condenser airflow, drain path.
4. Root-cause reporting. We show you what failed and why—not just the code.
5. Clear estimate. You get a line-item quote (parts, labor, tax). The $99 diagnostic is credited when you proceed.
6. Repair with OEM parts. We stock common Bosch parts and source the rest quickly.
7. Verification & documentation. Post-repair tests, photos, and prevention tips (airflow, detergent dosing, rack placement, etc.).
8. Warranty. 180-day parts & labor on the repair. If your building needs paperwork, we issue a COI.

NYC-Ready Self-Check (Safe, Optional, Once)

• Power reset: Breaker OFF 5–10 minutes (electric/induction).
• Water & drain basics: For washers/dishwashers, open both supply valves; clear kinks; ensure standpipe has an air gap (do not tape shut).
• Dryer: Clean filter, empty tank, straighten drain hose, wipe moisture sensors, and free the front intake.
• Cooktop: Reseat gas burner caps; dry electrodes after spills; for induction, test with a flat, magnetic pan centered on the ring and clear toe-kick ventilation.
• Oven: Remove foil/solid liners; ensure door seals properly; one clean power cycle if a probe is falsely detected.

If the problem returns, stop—restarts can cook relays, crack igniters, overheat inverters, and flood base-pans. Book a diagnostic; we’ll bring the right tools and parts.

Appliance Issues We Fix (Bosch Patterns)

• No power, random resets, breaker trips, or UI glitches.
• Error codes or “service” messages that recur after a power reset.
• Overheating, chemical/burning smells, visible arcing, or melted connectors.
• Water leaks (base-pan alarms, door gasket leaks, clogged sumps or drains).
• Door or latch failures, stuck locks after self-clean.
• Buttons unresponsive, knob switch chains stuck, false probe detect.
• Performance problems: won’t heat/cool, won’t drain/spin/dry; long cycles; temperature or moisture misreads; loud bearings/fans/pumps; vibration/walking; tank-full alerts.

Prep for Visit (Saves Time)

• Send photos of the error on the display (if any) and the model/FD label (inside door frame, behind kick panel, inside fridge compartment, or underside of cooktop).
• Access: Clear 3 ft in front of the appliance; for stacked laundry, ensure we can tilt/pull as needed; remove items from the oven and cooktop.
• Power/Gas: Know your breaker and shutoff valve locations; building water/gas shutdowns (if required) must be coordinated in advance.
• COI: If your building requires a certificate of insurance, share the manager’s template—we’ll issue it.

Pricing & Warranty

• Diagnostic: $99, credited toward the approved repair.
• Transparent estimate before work begins—no surprise fees.
• OEM parts only to preserve performance and safety.
• 180-day parts & labor warranty on the repair.
• If parts are special-order, we schedule the return visit immediately and keep you updated on ETAs.