About Us & How it work's

1. Schedule your visit

2. On-site diagnostic

3. Approve & repair

4. Done & covered

COI (Certificate of Insurance)

Available on request - usually not required in Brooklyn, but often asked for in Manhattan buildings and co-ops. Please remember that certain issues can come from incorrect use or installation, not from parts failure - our technicians will always point that out and show how to prevent it in the future.

Warranty & Compliance

Every repair is covered by a 180-day warranty on both parts and labor. If the appliance is older, keep in mind that some surrounding components can wear out over time — sometimes one repair leads to another part showing its age. We always explain options clearly before doing extra work.

Safety & Courtesy Protocol

We treat every visit like we’re guests in your home. Technicians wear shoe covers or remove footwear when entering, and we always clean up after the job. If you notice a little dust or debris left behind - our apologies - each tech handles 3-5 appointments per day and works to stay on schedule. If your window was 11-1, the technician usually arrives closer to 11; if running late, we’ll text you right away. Our goal is simple: work clean, stay safe, and respect your space and time.

Coverage

We cover Brooklyn—Downtown, Brooklyn Heights, Park Slope, Williamsburg, Greenpoint, Bed-Stuy, Carroll Gardens, Prospect Heights, and Flatbush—and Manhattan (below 96th Street)-FiDi, Battery Park, Tribeca, SoHo, Chelsea, Midtown, UES, UWS, Gramercy, and the Village. You’ll receive a text alert ~30 minutes before arrival.

Why Volt & Vector

We’ve spent years working inside large NYC repair companies - seeing how real technicians get buried under rushed schedules, fake “same-day” promises, and endless call-center noise. Volt & Vector grew out of that frustration. We wanted a place where diagnostics still matter, where techs can take time to do the job right and talk to people directly. We’re not calling ourselves perfect - far from it - but we’re building the kind of service we always wanted to work for: respectful, transparent, and run by people who actually fix things.

Pricing & Diagnostic Policy

Our diagnostic visit is always billed at the first appointment - that’s the starting point for every repair. After the visit, the technician sends full details to our service desk. Sometimes the tech can give a price range on-site, but we’re moving away from instant quotes - parts pricing changes like crypto these days, and we’d rather stay accurate than promise the wrong number.

Simple issues - like a clogged drain, loose wire, or minor reset - can often be fixed on the spot starting from $99. If a full repair with parts is needed, total cost varies by brand and model - just like in any NYC company, it can start around $320 and go up depending on parts and labor. We believe in clarity over surprises. You’ll always see the diagnostic results and estimate before any repair begins.

Need help from our experts?

180-Days Warranty

Every completed repair includes a 180-day parts & labor warranty. OEM parts only. Warranty service is prioritized.

Local Service

Built by real NYC technicians - not marketers.

Volt & Vector is where clean design meets certified service.

Map of New York City showing Manhattan in orange surrounded by blue water

Services

See the full catalog of our services—organized by brand and by appliance—right here.

Need help from our experts?

180-Days Warranty

Every completed repair includes a 180-day parts & labor warranty. OEM parts only. Warranty service is prioritized.

Local Service

Built by real NYC technicians - not marketers.

Volt & Vector is where clean design meets certified service.

Map of New York City showing Manhattan in orange surrounded by blue water
Temporary COI Notice — Nov 5–19, 2025
We’re switching insurance carriers this week.

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