
That depth in the field supports disciplined diagnostics, consistent documentation habits, and repeatable repair standards on real service calls.
Fact: Minimum 4+ years per tech; senior techs with 8 and 16 years.
Fact: Prior roles included authorized-service environments and warranty-service workflows.
Fact: Reproduce → isolate → measure → confirm root cause → functional test.
Fact: Model/serial + codes + readings + photos + parts path are documented.
Fact: Built-ins, stacked installs, tight clearances, building rules, COI workflows when needed.
Fact: Independent company; no current manufacturer authorization implied.
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You’ll receive a text alert ~30 minutes before arrival.a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
$99 covers the technician's time, tools, and expertise to identify the failure—not the fix itself. You're paying for certainty: what broke, why it broke, and what it takes to repair. No hidden costs layered in. If the repair doesn't make sense (unit too old, parts discontinued, cost exceeds replacement), you walk away informed—not pressured. The diagnostic is the foundation; everything after is your decision with full visibility.