Samsung Washer Repair: Volt & Vector
Volt & Vector Appliance Repair
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23 Google reviews
Get expert Samsung washer repairs across Brooklyn & Manhattan. Affordable, efficient service with a $99 diagnostic fee. Call us today!
Local techs
+1 (332) 333-1709
Updated:
November 20, 2025
180-Days Warranty - $99 Diagnostic Fee - Brooklyn & Manhattan
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ZIP coverage — Brooklyn, Manhattan & select Queens
Use the ZIP code checker to see if we can come out to your building. If your ZIP is listed, we can usually offer same-day or next-day appliance repair, depending on parts and schedule. If your ZIP code is outside our current service area, you can still reach out — in some cases we may be able to help, or recommend a trusted partner nearby.
Samsung Washer Repair: Volt & Vector
Samsung Washer Repair in NYC — Fast, Transparent, Guaranteed
When your Samsung washer won’t drain, won’t spin, or shakes the whole room, it disrupts everything. Volt & Vector gets you back on schedule with precise diagnostics and clean, condo-friendly work across Brooklyn & Manhattan. Our $99 on-site diagnostic is fully credited toward repair, we install OEM parts only, and every job is backed by a 180-day parts & labor warranty. We’re licensed & insured and can provide a COI on request.
Quick Facts (NYC-Ready)
- Same-/next-day service in Brooklyn & Manhattan (below 96th Street)
- Arrival windows: 9–11 · 11–1 · 1–3 · 3–5
- Transparent estimates before any repair
- OEM parts only · 180-day parts & labor warranty
- $99 diagnostic (credited toward repair)
Frequently Asked Questions
Q: What does the UE code mean?
A: The UE code indicates an Unbalanced Load Error, typically caused by unevenly distributed laundry. Ensure your load is balanced for optimal performance.
Q: Why is my washer leaking?
A: If you notice a leak, it could be due to loose or damaged hoses, or a clogged detergent drawer. Regular maintenance can prevent these issues.
Q: My washer won't lock the door; what should I do?
A: A door lock issue could stem from a faulty latch or misalignment. Ensure the door is securely closed and check for any obstructions.
Q: How much does it cost to repair a Samsung washer?
A: Repair costs can vary, but with our $99 diagnostic fee (credited to repair), you can trust we'll provide an accurate estimate before any work begins.
Understanding Samsung Error Codes
Code 4E: Water Supply Error
Possible Causes:
- Water supply to the washer is interrupted.
- Hoses are kinked or clogged.
- The water valve is faulty.
User Actions:
- Check that the water supply is turned on.
- Inspect the hoses for kinks or blockages.
- Ensure the water inlet filters are clean.
Code 5E: Drainage Error
Possible Causes:
- Drain hose is clogged or kinked.
- Pump filter is blocked.
- The washing machine is unable to drain water properly.
User Actions:
- Check and straighten out the drain hose.
- Clean the pump filter as per user manual instructions.
- Ensure the sink or drainage is not blocked.
Code LE: Leakage Error
Possible Causes:
- Water leak detected around the washer.
- Hoses may be loose or damaged.
- The detergent drawer might be clogged or malfunctioning.
User Actions:
- Inspect hoses for any signs of leaks and tighten them if loose.
- Check the detergent drawer for blockages and clean if necessary.
- Look for water accumulation under or around the washer.
Code UE: Unbalanced Load Error
Possible Causes:
- Laundry is not distributed evenly in the drum.
- Too few items being washed, causing an imbalance.
- Foreign objects in the wash load causing uneven distribution.
User Actions:
- Redistribute the laundry in the drum to balance it.
- Add more items to the load if there are only a few.
- Check for any items stuck in the drum.
Code dC: Door Check Error
Possible Causes:
- Door is not closed properly.
- Door latch switch may be malfunctioning.
- Door strike might be misaligned.
User Actions:
- Open and re-close the door to ensure it latches.
- Inspect if the door strike is properly aligned.
- Check for any visible damages to the door latch.
Code dE: Door Open Error
Possible Causes:
- The door is not securely closed.
- The door latch is faulty.
- Children or pets may have interfered with the door.
User Actions:
- Ensure the door is firmly closed and latched.
- Check for any obstructions preventing the door from closing.
- Test the door latch to see if it operates correctly.
Expert Advice: Repair or Replace?
When considering whether to repair or replace your Samsung washer, evaluate its age and overall condition. Generally, if it’s over eight years old, significant repairs could outweigh the benefits.
Additionally, think about the cost of potential repairs versus the unit's remaining value and the nature of the issue at hand, especially in Brooklyn and Manhattan where options may vary.
About our company:
Volt & Vector — Professional Appliance Repair Service in New York City
Diagnostic Workflow
- Model & serial verification (rating-plate photo).
- Functional test — run service mode, retrieve stored error codes.
- Electrical measurement — voltage, amperage, resistance under load.
- Mechanical check — motors, valves, belts, pumps, airflow or coolant path.
- Safety validation — water, gas, or vent integrity.
- Estimate issued before repair authorization.
If the client proceeds, the diagnostic credit applies in full. Every visit is logged with readings and photos for warranty traceability.
Parts & Sourcing
Only factory-original OEM components from authorized distributors.
Each part is tracked by model, serial, and invoice ID.
We never use rebuilt electronics or aftermarket substitutes.
Refrigeration and sealed-system work performed by EPA 608-certified technicians.
Warranty & Compliance
- 180 days on both parts and labor.
- Documentation stored in secure cloud system for repeat-visit reference.
- COI and technician ID available for building management.
- All work complies with NYC Electrical & Plumbing Codes §27-740 et seq.
Safety Protocol
If there’s water leakage, cut the supply immediately.
If smoke, odor, or sparks appear — shut the breaker and disconnect.
Technicians arrive with insulated tools, PPE, and isolation testers rated to 1000 V CAT III.
Pre-Visit Checklist for Clients
- Confirm building access / doorman / elevator window.
- Provide brand + model + symptom (photo helps).
- Clear workspace around appliance (2–3 ft).
- If possible, note any error code or behavior pattern.
These steps reduce diagnostic time and ensure correct parts are dispatched.
Service Coverage
Brooklyn: Downtown, Brooklyn Heights, Park Slope, Williamsburg, Greenpoint, Bed-Stuy, Carroll Gardens, Prospect Heights, Flatbush.
Manhattan: FiDi, Battery Park, Tribeca, SoHo, Chelsea, Midtown, UES, UWS, Gramercy, Village.
Text alerts are sent ≈ 30 minutes before arrival.
Data & Documentation
Volt & Vector maintains a private service database linking symptoms, part numbers, and test results across thousands of NYC appliances.
Why Clients Choose Volt & Vector
- Local operation: no subcontract chains.
- Direct communication: text / email / call — no call-center delays.
- Technical credibility: trained on Bosch Benchmark, Miele W1/T1, Sub-Zero sealed-system platforms.
- COI & property compliance: trusted by NYC building management.
- Fast logistics: inventory and supplier network inside the five boroughs.
Commitment to Repair Ethics
Every successful repair extends appliance life, lowers energy waste, and avoids landfill scrap.
All replaced components are recycled through certified NYC facilities.
“Repair First” is our environmental and professional baseline.
Schedule Service
- Text or call (332) 333-1709.
- Send appliance info + photos.
- Receive ETA and firm estimate.
- Technician arrives within your chosen window, completes service, provides digital invoice and warranty.
Volt & Vector — Built for NYC by Real Techs
Professional diagnostics, OEM components, documented results.
Transparent pricing. Zero guessing. Guaranteed repair.
ZIP coverage — Brooklyn, Manhattan & select Queens
Use the ZIP code checker to see if we can come out to your building. If your ZIP is listed, we can usually offer same-day or next-day appliance repair, depending on parts and schedule. If your ZIP code is outside our current service area, you can still reach out — in some cases we may be able to help, or recommend a trusted partner nearby.
Primary Services
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See the full catalog of our services—organized by brand and by appliance—right here.
Clean Work, Privacy First
Clean Work Promise
Shoe covers, drop cloths, and careful moves in tight spaces. We vacuum/wipe the work area so no mess is left behind.
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Google Reviews
Great people to deal with. Called and set up appointment right away. Mark came and fixed the issue right away. Very friendly and respectful. Will use again. Thanks guys.
Excellent experience with Vlad! He came day of to help fix a laundry machine issue. He was on time, a clear communicator about the issue and fixed it with ease. He came back the following day (at no charge!) when I reached out with further information about how the machine was working to confirm everything was working properly/as intended. Excellent service and will absolutely be working with them again when we have future needs. Can’t recommend enough!
Vlad has been an incredible asset. In the few months we've known him, he's already fixed a dryer, two washing machines, and an oven! He's always very upfront with the repairs needed and the associated costs with fixing an appliance. I wouldn't hesitate at all to hire him for any future appliances in need of repair
I split my time between Italy and NYC and manage several Airbnb units. Scheduling used to take too much energy around guest check-ins and turnovers. With Volt & Vector Appliance Repair, the routine became predictable: clear 2-hour windows (9–11am or 12–2pm), a text with ETA, written pricing (diagnostic credited), before/after photos, and a short summary after each visit. Over ~30 repairs in two years: washers, dryers, dishwashers, ranges, a refrigerator seal. They’ve kept me informed and moved quickly on parts (usually 24–48 hours when ordered). Access and lockboxes are handled without drama, work areas are left clean, and my reviews stayed steady. Hosting from abroad is easier when maintenance is this consistent. Strong recommend for Brooklyn and Manhattan hosts.
