Pricing • Diagnostic Policy • NYC
Pricing and Diagnostic Policy
Volt & Vector Appliance Repair
5.0
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25 Google reviews
Every job starts with an on site diagnostic visit. The diagnostic fee is $99 and is credited toward any approved repair for the same job. Completed repairs include a 180 day parts and labor warranty. OEM parts only.
Arrival windows 9 to 11, 11 to 1, 1 to 3, 3 to 5
Local techs
+1 (332) 333-1709
180-Days Warranty - $99 Diagnostic Fee - Brooklyn & Manhattan
Coverage: Brooklyn, Manhattan below 96th Street, selected Queens ZIPs.
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1. Schedule your visit
2. On-site diagnostic
3. Approve & repair
4. Done & covered
COI (Certificate of Insurance)
Available on request - usually not required in Brooklyn, but often asked for in Manhattan buildings and co-ops. Please remember that certain issues can come from incorrect use or installation, not from parts failure - our technicians will always point that out and show how to prevent it in the future.
Warranty & Compliance
Every repair is covered by a 180-day warranty on both parts and labor. If the appliance is older, keep in mind that some surrounding components can wear out over time — sometimes one repair leads to another part showing its age. We always explain options clearly before doing extra work.
Safety & Courtesy Protocol
We treat every visit like we’re guests in your home. Technicians wear shoe covers or remove footwear when entering, and we always clean up after the job. If you notice a little dust or debris left behind - our apologies - each tech handles 3-5 appointments per day and works to stay on schedule. If your window was 11-1, the technician usually arrives closer to 11; if running late, we’ll text you right away. Our goal is simple: work clean, stay safe, and respect your space and time.
Coverage
We cover Brooklyn—Downtown, Brooklyn Heights, Park Slope, Williamsburg, Greenpoint, Bed-Stuy, Carroll Gardens, Prospect Heights, and Flatbush—and Manhattan (below 96th Street)-FiDi, Battery Park, Tribeca, SoHo, Chelsea, Midtown, UES, UWS, Gramercy, and the Village. You’ll receive a text alert ~30 minutes before arrival.
Why Volt & Vector
We’ve spent years working inside large NYC repair companies - seeing how real technicians get buried under rushed schedules, fake “same-day” promises, and endless call-center noise. Volt & Vector grew out of that frustration. We wanted a place where diagnostics still matter, where techs can take time to do the job right and talk to people directly. We’re not calling ourselves perfect - far from it - but we’re building the kind of service we always wanted to work for: respectful, transparent, and run by people who actually fix things.
Pricing & Diagnostic Policy
Our diagnostic visit is always billed at the first appointment - that’s the starting point for every repair. After the visit, the technician sends full details to our service desk. Sometimes the tech can give a price range on-site, but we’re moving away from instant quotes - parts pricing changes like crypto these days, and we’d rather stay accurate than promise the wrong number.
Simple issues - like a clogged drain, loose wire, or minor reset - can often be fixed on the spot starting from $99. If a full repair with parts is needed, total cost varies by brand and model - just like in any NYC company, it can start around $320 and go up depending on parts and labor. We believe in clarity over surprises. You’ll always see the diagnostic results and estimate before any repair begins.
Pricing reference
Diagnostic visit
$99
Billed at the first appointment. Includes on site inspection and testing, basic access and disassembly when needed for diagnosis, and documented findings. Credited toward any approved repair for the same job.
Minor fixes completed during the first visit
From $99
Every repair is covered by a 180-day warranty on both parts and labor. If the appliance is older, keep in mind that some surrounding components can wear out over time — sometimes one repair leads to another part showing its age. We always explain options clearly before doing extra work.
Repairs requiring parts and labor
Varies
Total cost varies by brand and model and depends on the required parts and labor. Repairs with parts often start around $320 and go up depending on parts and labor.
The diagnostic fee credit applies to the same job when you approve the repair. You will receive diagnostic results and an estimate before any repair begins.
Diagnostic Process
Step 1: Diagnostic visit
We perform on site testing to identify the cause of the issue, confirm what parts are needed if any, and document findings.
Step 2: Written estimate
After diagnostics, you receive the estimate based on the confirmed fault and the parts and labor required. No repair is performed without approval.
Step 3: Repair and credit
If you approve the repair, the $99 diagnostic fee is credited toward the final invoice for the same job.
Examples of the $99 credit
A: Minor issue corrected during the first visit
Diagnostic visit: $99. Repair approved and completed same visit. Total can start from $99 plus any parts if needed.
B: Repair requiring parts
Diagnostic visit: $99. If the approved repair total is $450, you pay $99 for diagnosis and $351 after the diagnostic credit is applied.
What affects the final cost:
Confirmed failure and required parts
Total cost depends on the exact failure identified during testing and the parts required to complete the repair.
Brand, model, and platform complexity
Built in platforms, integrated units, and advanced control systems typically require more access and testing.d
Access and installation constraints
Tight cabinetry, stacked laundry, and built in installations can change labor time and may require additional disassembly for safe access.
Multiple faults and intermittent issues
Diagnostic visit: $99. Repair approved and completed same visit. Total can start from $99 plus any parts if needed.
Warranty
Completed repairs include a 180 day parts and labor warranty. OEM parts only. Warranty service is prioritized.
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