Samsung Washer Repair in NYC — Fast, Transparent, Guaranteed

When your Samsung washer won’t drain, won’t spin, or shakes the whole room, it disrupts everything. Volt & Vector gets you back on schedule with precise diagnostics and clean, condo-friendly work across Brooklyn & Manhattan. Our $99 on-site diagnostic is fully credited toward repair, we install OEM parts only, and every job is backed by a 180-day parts & labor warranty. We’re licensed & insured and can provide a COI on request.

Quick Facts (NYC-Ready)

• Same-/next-day service in Brooklyn & Manhattan (below 96th Street)
• Arrival windows: 9–11 · 11–1 · 1–3 · 3–5
• Transparent estimates before any repair
• OEM parts only · 180-day parts & labor warranty
• $99 diagnostic (credited toward repair)

Frequently Asked Questions

Q: What does the UE code mean?

A: The UE code indicates an Unbalanced Load Error, typically caused by unevenly distributed laundry. Ensure your load is balanced for optimal performance.

Q: Why is my washer leaking?

A: If you notice a leak, it could be due to loose or damaged hoses, or a clogged detergent drawer. Regular maintenance can prevent these issues.

Q: My washer won't lock the door; what should I do?

A: A door lock issue could stem from a faulty latch or misalignment. Ensure the door is securely closed and check for any obstructions.

Q: How much does it cost to repair a Samsung washer?

A: Repair costs can vary, but with our $99 diagnostic fee (credited to repair), you can trust we'll provide an accurate estimate before any work begins.

Understanding Samsung Error Codes

Code 4E: Water Supply Error

Possible Causes:

• Water supply to the washer is interrupted.
• Hoses are kinked or clogged.
• The water valve is faulty.

User Actions:

• Check that the water supply is turned on.
• Inspect the hoses for kinks or blockages.
• Ensure the water inlet filters are clean.

Code 5E: Drainage Error

Possible Causes:

• Drain hose is clogged or kinked.
• Pump filter is blocked.
• The washing machine is unable to drain water properly.

User Actions:

• Check and straighten out the drain hose.
• Clean the pump filter as per user manual instructions.
• Ensure the sink or drainage is not blocked.

Code LE: Leakage Error

Possible Causes:

• Water leak detected around the washer.
• Hoses may be loose or damaged.
• The detergent drawer might be clogged or malfunctioning.

User Actions:

• Inspect hoses for any signs of leaks and tighten them if loose.
• Check the detergent drawer for blockages and clean if necessary.
• Look for water accumulation under or around the washer.

Code UE: Unbalanced Load Error

Possible Causes:

• Laundry is not distributed evenly in the drum.
• Too few items being washed, causing an imbalance.
• Foreign objects in the wash load causing uneven distribution.

User Actions:

• Redistribute the laundry in the drum to balance it.
• Add more items to the load if there are only a few.
• Check for any items stuck in the drum.

Code dC: Door Check Error

Possible Causes:

• Door is not closed properly.
• Door latch switch may be malfunctioning.
• Door strike might be misaligned.

User Actions:

• Open and re-close the door to ensure it latches.
• Inspect if the door strike is properly aligned.
• Check for any visible damages to the door latch.

Code dE: Door Open Error

Possible Causes:

• The door is not securely closed.
• The door latch is faulty.
• Children or pets may have interfered with the door.

User Actions:

• Ensure the door is firmly closed and latched.
• Check for any obstructions preventing the door from closing.
• Test the door latch to see if it operates correctly.

Expert Advice: Repair or Replace?

When considering whether to repair or replace your Samsung washer, evaluate its age and overall condition. Generally, if it’s over eight years old, significant repairs could outweigh the benefits.

Additionally, think about the cost of potential repairs versus the unit's remaining value and the nature of the issue at hand, especially in Brooklyn and Manhattan where options may vary.