Miele Dryer Says Empty Container but the Tank Is Empty

What the Warning Means When the Tank Is Empty

• Container mode: If the dryer collects condensate in the removable container, switch the dryer off, remove and empty the container even if it already looks empty, reinstall it, and confirm that it is seated securely. Do this once.
• External-drain mode: If the dryer sends condensate through an external hose, the empty tank does not rule out the warning. Without moving or disconnecting the dryer, inspect only the visible, accessible hose and its holder for a kink. Correct only a kink you can reach safely. If the visible hose is damaged or safe access ends, stop and arrange service.
• Configuration unknown: If you cannot tell which setup is active, do not choose a procedure from the empty tank alone. Photograph the rating label, the complete display, and the visible drain arrangement, then use the exact model manual before doing anything else.
• Water started immediately after cleaning: If a puddle or escaping water first appeared on the first cycle after you removed and returned a removable heat exchanger or condenser, or after you opened the plinth-filter or heat-exchanger access area, use the Miele dryer leaking after heat-exchanger cleaning guide. That completed cleaning action changes the next check; do not treat the visible water as only an Empty container warning.
• Water is leaking without that immediate cleaning trigger: If water is actively escaping and it did not begin immediately after that cleaning or access work, use the Miele dryer leaking water guide. If no water is visible and the exact Empty container warning is shown, remain on this warning-specific tank-versus-drain path.
• No exact Empty container warning: If the only problem is damp laundry or a long cycle and this exact warning is not shown, use the Miele dryer not drying correctly guide.
• App and dryer display do not match: Follow the wording on the physical dryer display. An app-only unknown-fault message needs its own model-specific app guidance rather than this warning procedure.
• A different message or appliance is involved: Clean out airways, F55, F66, or another exact display message needs its own guidance. A washer-dryer, Professional machine, or vented dryer also requires its exact manual before following these warning checks.
• Warning persists: If the same warning remains or returns after the applicable visible action and any exact-model clearing step, stop homeowner troubleshooting and arrange service.

The TWD360WP Clearing Step Is Model-Specific

Only when the rating label confirms TWD360WP and the indicator follows a canceled program should its exact clearing instruction be used. After completing the applicable check above, switch the dryer on and open and close the door once to clear the indicator. This is not a universal Miele dryer reset; another model requires its own manual.

What Not to Do

• No hidden access: Do not remove panels, disconnect hidden plumbing, reach into the internal condensate system, or pull, tilt, or unstack the dryer to reach a hidden hose.
• No electrical testing: Do not test live voltage, probe internal wiring, bridge a switch, or apply power directly to a component.
• No forced clearing: Do not force air, water, chemicals, or tools through a hose or any internal condensate passage.
• Water near power: If water is active near the cord, outlet, power strip, controls, or another powered area, stop using the dryer and stay away from the wet powered area. Do not touch the dryer, plug, receptacle, or wet surface, and do not move the dryer to investigate.

What to Record for Service

• Model: Photograph the complete rating label.
• Display: Photograph the exact warning wording or icon before clearing it.
• Timing: Note whether the warning appears immediately at power-on or after a program stops.
• Drain setup: Photograph the container and the visible external-drain arrangement without moving the dryer.
• Completed check: Record which drainage setup you checked and what, if anything, changed.

What Diagnosis Must Confirm

Service needs to confirm the exact model and active drainage configuration, reproduce the warning timing, inspect the full model-specific condensate system beyond what is safely visible without disassembly, and test its operation under the correct procedure before selecting a repair.